Sesam Street 323b, 4010, Norway

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    Delivery charges depend on your location and the shipping method you choose. 

    We accept a variety of payment methods to make your shopping experience convenient. These include major credit and debit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are securely processed to ensure your information is safe.

    Standard delivery typically takes 2-8 business days within the UK. For international orders, delivery times can vary between 7-14 business days depending on your location. Express delivery options are also available, with delivery times of 3-5 business days within the UK.

    Your data security is our top priority. Our online shop uses SSL encryption to protect your personal and payment information. We adhere to strict privacy policies and never share your data with third parties without your consent. You can shop with confidence knowing your information is safe with us.

    Once you place an order, you will receive a confirmation email with your order details. Our team will then process and prepare your order for shipping. You will receive a notification with tracking information once your order has been dispatched. You can track the status of your delivery through the link provided.

    Yes, you will receive an invoice for your order. The invoice will be emailed to you as soon as your order is confirmed. You can also download and print your invoice from your account section on our website.

    Send us an email

    You can Contact us directly at our email support@stoiccouture.com